Telecom Expense Management

Blog two in a series of three – How can you prevent and minimise outages? We all know that outages are bad for business, so preventing and minimising outages should be a top priority for any business that relies on telecoms. Too many companies seem to accept the occasional outage as a fact of life, but […]

When you work in a new and niche area such as Telecoms Expense Management (TEM), it’s hard to know what the future holds. TEM itself is still a relatively new field, and it is changing constantly as new technologies, products and services become available. With all this in mind, the idea of future-proofing a career […]

We’ve already discussed the importance of standardizing your processes through workflow management. But there is another crucial element to efficient, cost-effective telecoms expense management: inventory management. First of all, it’s worth noting that the term ‘inventory’ does not just refer to the physical lines which make up your telecoms network – it also includes your vendor […]

When all’s said and done, invoice management is what TEM is all about. That means keeping on top of your payments, checking for errors, and maintaining useful records. It may sound pretty straight forward, but mistakes are easily made, and they are usually due to a lack of standardisation and a failure to anticipate problems. […]

Telecoms Expense Management (TEM) has the potential to save – or lose – a lot of money for your company. It all depends on your team’s ability to manage your telecom environment efficiently and thoroughly. In this series, we have already discussed the importance of maintaining good inventory records and invoice management. Now, it’s time to consider your […]

One of the main questions that comes up when implementing Telecom Expense Management is how to measure the ROI. Identifying the “low hanging fruit” when deploying a TEM solution is the easy bit.  Often times the question arises how are savings realized and what are the additional ROI elements associated with TEM. Here are our […]

How should I capture and create and manage my telecom inventory? Here’s a free template on how to create a telecom inventory [download_btn label=”Download excel file”] Because of the lack of industry standards around how telecom inventory management records are created, many organization struggle to understand just how best to establish their own telecom inventories. The foundation […]

Temforce is not your typical “TEM” application i.e. not designed just for validating and paying carrier invoices. temforce was built on our own frustrations around trying to manage multiple applications, spreadsheets, lack of workflow management, bad inventory controls, and lack of transparency. Temforce is designed to solve the problems of Telecom Category Management in one […]

Before you head down the dark side of a TEM RFP here are the 4 key important aspects to consider with when procuring a TEM solution: 1 – Workflow Controls and why they are important: If you’ve been reading our blog post you’ve probably come across ‘Why you should be thinking about workflow management” (http://www.temforce.com/why-you-should-be-thinking-about-workflow-management/) […]

What is TEM? A typical solution starts out with a problem or a general need to solve. In the case of TEM this can span across a variety of areas. For example, “we need a process to manage our telecom spend, how do I know if this telecom invoice is correct or we just had […]

Top 10 TEM Guidelines   1. Establish a TEM process workflow. Manage your MACD demand (Moves, Add \ Orders, Changes and Disconnects) and RFPs in an agreed defined approval and request process is a mandatory. 2. Create ground rules with your suppliers  e.g. “Dear supplier, If you didn’t receive a request, order, disconnect, change, or […]

Contracts for technology products and services purchased for your business are vital to the organization’s ability to operate. As a Telecom Category contract manager, adhering to your business standards in accordance with the contracting process for Third Party vendors to protect business interests and get the best value for the company are key. As a contract […]