Why do some TEM implementations fail?

When enterprises signup to “TEM” Telecom Expense Management what they typically need is Telecom Category Management BUT unfortunately, after usually 3 years of wasted time, lots of frustration and money, learn they’ve purchased nothing more than an invoice billing engine that summarizes invoices that are deemed “ready for payment” with a breakdown summary of cross charge […]

Supplier Category Management Best Practices

Telecom Category Vendor Management Best Practices   Telecom Category Supplier Management involves focused, strategic, planning by both sourcing and IT teams to perform effective supplier management. Providing strategic vendor sourcing services involves procurement and IT initiated RFPs, contract negotiations, contract renewals, supply chain consolidation, project support and is no small task for any team.  In […]

5 Telecom Commercial Terms Every Agreement Must Have

The Top 5 Telecom Contract Commercial Clauses As part of your Telecom and IT Category Management duties, Contract Management is a vital component to the overall effectiveness of not only your supplier relationships, but the product and services you purchase and implement.   Negotiating supplier contracts for category managers involves aspects like ensuring that all […]

How to Maintain an Accurate IT and Telecom Inventory

3 Key Benefits of Maintaining Accurate IT and Telecom Inventory Whether you have a spreadsheet or a Technology Expense Management application, here are 3 key reasons to always ensure you maintain an accurate inventory. Here’s a free template on how to create a telecom inventory Download excel file Captures and stores information about who, what, […]

Breaking Down TEM

  If you are a business owner or a finance manager, you’ve probably heard the term “TEM.” But what does TEM do?   Defining TEM T-E-M stands for Telecom Expense Management better known as Telecom Category Management.   What is Telecom Category Management?  At its simplest definition, a Telecom Category Management system allows businesses to manage […]

How to Validate Telecom Invoices

A process to guarantee your invoices are correct every month   The process of confirming if what appears on your invoice is correct and what you should actually pay a.k.a. (validating telecom invoices) can be a daunting task for business. Most businesses have an internal team or outsource this process manage anywhere from 50 – 2000+ […]

The Future of TEM

The future of Telecom Category Management solutions   For many years, telecom expense management software has focused on helping companies manage their inventory supplier billing.  Now these old, complex, clunky, outdated systems are giving way to a new generation of cloud-based solutions that are replacing an outdated arcanum “TEM” with Telecom Category Management SaaS applications […]

Traps to avoid when outsourcing your telecom expense management to a TEM provider

Benchmarking is an important tool in telecoms expense management (TEM), there is no question about that. It helps companies to make considerable savings, and offers a valuable insight into an increasingly competitive marketplace. Who doesn’t want to know how much their competitors are paying for their core services? It may seem like a ‘win-win’ situation […]

How to create a Telecom Category Business Plan

Depending on how organized you are, creating an annual Telecom Category Business Plan can be an easy feat – or the challenge of your life – to pull together.  The main purpose of creating an annual business plan is to reflect where you are today and pull together a plan for what you aim to […]

4 big questions you should be asking TEM providers before you sign the contract

Every major multinational corporation requires the very best from its TEM providers. A great communications network is essential for the world’s biggest companies, and there is a huge potential for savings and improved efficiency within these multi-billion dollar departments. But these enormous tenders don’t come up too often and when they do, every TEM provider […]

Guidance on the best ways deal with a telecom outage – Your essential temforce Guide

Blog one in a series of three – What is the impact on an outage? When you are paying for a service, you expect it to be available to you any time you need it. You pay your water bill, so clean water comes out of your taps; you pay for electricity, so your lights […]

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