Why do some TEM implementations fail?

When enterprises signup to “TEM” Telecom Expense Management what they typically need is Telecom Category Management BUT unfortunately, after usually 3 years of wasted time, lots of frustration and money, learn they’ve purchased nothing more than an invoice billing engine that summarizes invoices that are deemed “ready for payment” with a breakdown summary of cross charge […]

5 Telecom Commercial Terms Every Agreement Must Have

The Top 5 Telecom Contract Commercial Clauses As part of your Telecom and IT Category Management duties, Contract Management is a vital component to the overall effectiveness of not only your supplier relationships, but the product and services you purchase and implement.   Negotiating supplier contracts for category managers involves aspects like ensuring that all […]

How to Maintain an Accurate IT and Telecom Inventory

3 Key Benefits of Maintaining Accurate IT and Telecom Inventory Whether you have a spreadsheet or a Technology Expense Management application, here are 3 key reasons to always ensure you maintain an accurate inventory. Here’s a free template on how to create a telecom inventory Download excel file Captures and stores information about who, what, […]

Breaking Down TEM

  If you are a business owner or a finance manager, you’ve probably heard the term “TEM.” But what does TEM do?   Defining TEM T-E-M stands for Telecom Expense Management better known as Telecom Category Management.   What is Telecom Category Management?  At its simplest definition, a Telecom Category Management system allows businesses to manage […]

How to Validate Telecom Invoices

A process to guarantee your invoices are correct every month   The process of confirming if what appears on your invoice is correct and what you should actually pay a.k.a. (validating telecom invoices) can be a daunting task for business. Most businesses have an internal team or outsource this process manage anywhere from 50 – 2000+ […]

The Future of TEM

The future of Telecom Category Management solutions   For many years, telecom expense management software has focused on helping companies manage their inventory supplier billing.  Now these old, complex, clunky, outdated systems are giving way to a new generation of cloud-based solutions that are replacing an outdated arcanum “TEM” with Telecom Category Management SaaS applications […]

How to prepare for a Telecom audit in three short steps

It isn’t exactly a secret that the key to any successful telecoms expense management (TEM) business is regular auditing. But if the very thought of a looming audit is enough to make you break into a sweat then read on, because it is much easier than you think to prepare for an audit and when […]

Traps to avoid when outsourcing your telecom expense management to a TEM provider

Benchmarking is an important tool in telecoms expense management (TEM), there is no question about that. It helps companies to make considerable savings, and offers a valuable insight into an increasingly competitive marketplace. Who doesn’t want to know how much their competitors are paying for their core services? It may seem like a ‘win-win’ situation […]

Tips for attending a Telecoms event

Telecoms events are ten a penny, but if you want to keep your finger on the pulse, you have to attend one every once in a while. Handled properly, the right telecoms event can help you to promote your business, find your next investment opportunity, learn more about an emerging sector, hire (or be hired), […]

What should go into a Benchmark Clause?

Does your contract have a benchmark clause – if not, what should go into a benchmark clause? If so have you covered these key areas? Generally speaking all contracts have several key clauses. When it comes to Telecom contracts, especially long term agreements (more than 2 years), or agreements
 dare we say it, with chunky […]

How to setup and run a Voice Rate Analysis / Least Cost Routing LCR

In voice telecommunications,voice rate analysis or  least cost routing (LCR) is the process of optimizing your voice cost by picking the path of outbound communications traffic based on the carrier with the best cost. Within a telecoms carrier, an LCR team might periodically (monthly, weekly or even daily) choose between routes from several or even […]

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