MACD-Processing

The future of Telecom Category Management solutions   For many years, telecom expense management software has focused on helping companies manage their inventory supplier billing.  Now these old, complex, clunky, outdated systems are giving way to a new generation of cloud-based solutions that are replacing an outdated arcanum “TEM” with Telecom Category Management SaaS applications […]

Keeping BYOD device management out of your Telecoms Expense Management is perfectly valid It’s a game changer for telecoms finance with the potential to save or lose a tonne of money for your company. But as Bring-Your-Own-Device (BYOD) policies become increasingly popular, more and more questions are being raised: How do you differentiate between professional and […]

Benchmarking is an important tool in telecoms expense management (TEM), there is no question about that. It helps companies to make considerable savings, and offers a valuable insight into an increasingly competitive marketplace. Who doesn’t want to know how much their competitors are paying for their core services? It may seem like a ‘win-win’ situation […]

In voice telecommunications,voice rate analysis or  least cost routing (LCR) is the process of optimizing your voice cost by picking the path of outbound communications traffic based on the carrier with the best cost. Within a telecoms carrier, an LCR team might periodically (monthly, weekly or even daily) choose between routes from several or even […]

In the world of TEM, it’s natural to approach an impending vendor change with a sense of dread. From benchmarking and inventory checks to shortlisting and procurement paperwork, it can be a long and somewhat tedious process. But while this may be true for major network changes, it doesn’t have to be the case when you are […]

Oftentimes when it comes to the topic of Telecom Expense Management a.k.a “TEM” it’s easy to view TEM software as only a software inventory system that allows an organization to validate inventory and pay an invoice. Whilst invoice validation is a key aspect of TEM, the next logical question should be “how do I ensure […]

One of the main questions that comes up when implementing Telecom Expense Management is how to measure the ROI. Identifying the “low hanging fruit” when deploying a TEM solution is the easy bit.  Often times the question arises how are savings realized and what are the additional ROI elements associated with TEM. Here are our […]

Temforce is not your typical “TEM” application i.e. not designed just for validating and paying carrier invoices. temforce was built on our own frustrations around trying to manage multiple applications, spreadsheets, lack of workflow management, bad inventory controls, and lack of transparency. Temforce is designed to solve the problems of Telecom Category Management in one […]

Top 10 TEM Guidelines   1. Establish a TEM process workflow. Manage your MACD demand (Moves, Add \ Orders, Changes and Disconnects) and RFPs in an agreed defined approval and request process is a mandatory. 2. Create ground rules with your suppliers  e.g. “Dear supplier, If you didn’t receive a request, order, disconnect, change, or […]

Contracts for technology products and services purchased for your business are vital to the organization’s ability to operate. As a Telecom Category contract manager, adhering to your business standards in accordance with the contracting process for Third Party vendors to protect business interests and get the best value for the company are key. As a contract […]

Whether you’ve just joined your organization, or you’ve been on the job for 10+ years here are 4 ways to improve your current Telecom Category Management market performance position. Ask Questions and investigate your tools and current processes. Identify what tools (applications) and processes are used to manage your category. Your goal here is to perform […]

First and foremost, Telecom Category Managers must ensure that any telecom category management plan is developed and communicated with a clear mission, vision and guiding principles for the technology sourcing organization to align with, and support both IT and business strategies. Plans should ensure key competencies are included such as: Senior stakeholder management– Collaborate with your […]