Network Management

  If you are a business owner or a finance manager, you’ve probably heard the term “TEM.” But what does TEM do?   Defining TEM T-E-M stands for Telecom Expense Management better known as Telecom Category Management.   What is Telecom Category Management?  At its simplest definition, a Telecom Category Management system allows businesses to manage […]

The future of Telecom Category Management solutions   For many years, telecom expense management software has focused on helping companies manage their inventory supplier billing.  Now these old, complex, clunky, outdated systems are giving way to a new generation of cloud-based solutions that are replacing an outdated arcanum “TEM” with Telecom Category Management SaaS applications […]

In voice telecommunications,voice rate analysis or  least cost routing (LCR) is the process of optimizing your voice cost by picking the path of outbound communications traffic based on the carrier with the best cost. Within a telecoms carrier, an LCR team might periodically (monthly, weekly or even daily) choose between routes from several or even […]

Blog one in a series of three – What is the impact on an outage? When you are paying for a service, you expect it to be available to you any time you need it. You pay your water bill, so clean water comes out of your taps; you pay for electricity, so your lights […]

Blog two in a series of three – How can you prevent and minimise outages? We all know that outages are bad for business, so preventing and minimising outages should be a top priority for any business that relies on telecoms. Too many companies seem to accept the occasional outage as a fact of life, but […]

Blog three in a series of three – How to manage an outage So you’ve vetted your vendors, secured your system and kept diligent records of your inventory and performance history. And you still suffer an outage. Unfortunately, no system is completely foolproof and there are endless ways in which an outage can sneak up on you. […]

Oftentimes when it comes to the topic of Telecom Expense Management a.k.a “TEM” it’s easy to view TEM software as only a software inventory system that allows an organization to validate inventory and pay an invoice. Whilst invoice validation is a key aspect of TEM, the next logical question should be “how do I ensure […]

We’ve already discussed the importance of standardizing your processes through workflow management. But there is another crucial element to efficient, cost-effective telecoms expense management: inventory management. First of all, it’s worth noting that the term ‘inventory’ does not just refer to the physical lines which make up your telecoms network – it also includes your vendor […]

Carrier selection is practically a science in the world of TEM. Every company has different needs, different budgets and different plans for the future, and finding a carrier who can match up to these expectations can be a challenge at the best of times. But, what if you are also looking for a carrier that can cover […]

In the world of inventory management taking a step back to reflect on what inventory information you’re managing is useful. In regards to telecom inventory, the inventory collection should be a stock pile of your organization’s telecom assets accumulated as a result of your network projects related to your business’s domestic, regional or global IT […]

How should I capture and create and manage my telecom inventory? Here’s a free template on how to create a telecom inventory [download_btn label=”Download excel file”] Because of the lack of industry standards around how telecom inventory management records are created, many organization struggle to understand just how best to establish their own telecom inventories. The foundation […]

Before you head down the dark side of a TEM RFP here are the 4 key important aspects to consider with when procuring a TEM solution: 1 – Workflow Controls and why they are important: If you’ve been reading our blog post you’ve probably come across ‘Why you should be thinking about workflow management” (http://www.temforce.com/why-you-should-be-thinking-about-workflow-management/) […]