Reporting & Analytics

The future of Telecom Category Management solutions   For many years, telecom expense management software has focused on helping companies manage their inventory supplier billing.  Now these old, complex, clunky, outdated systems are giving way to a new generation of cloud-based solutions that are replacing an outdated arcanum “TEM” with Telecom Category Management SaaS applications […]

So you’ve done your homework, spoken to senior management and confirmed that it is, indeed, time for performing a telecoms benchmark! Where do you start? You would expect a typical benchmarking exercise to last at least a few weeks, however it is more than likely it will take a few months to complete, so it […]

Blog three in a series of three – How to manage an outage So you’ve vetted your vendors, secured your system and kept diligent records of your inventory and performance history. And you still suffer an outage. Unfortunately, no system is completely foolproof and there are endless ways in which an outage can sneak up on you. […]

Oftentimes when it comes to the topic of Telecom Expense Management a.k.a “TEM” it’s easy to view TEM software as only a software inventory system that allows an organization to validate inventory and pay an invoice. Whilst invoice validation is a key aspect of TEM, the next logical question should be “how do I ensure […]

We’ve already discussed the importance of standardizing your processes through workflow management. But there is another crucial element to efficient, cost-effective telecoms expense management: inventory management. First of all, it’s worth noting that the term ‘inventory’ does not just refer to the physical lines which make up your telecoms network – it also includes your vendor […]

Before you head down the dark side of a TEM RFP here are the 4 key important aspects to consider with when procuring a TEM solution: 1 – Workflow Controls and why they are important: If you’ve been reading our blog post you’ve probably come across ‘Why you should be thinking about workflow management” (http://www.temforce.com/why-you-should-be-thinking-about-workflow-management/) […]