Telecom Expense Management

It isn’t exactly a secret that the key to any successful telecoms expense management (TEM) business is regular auditing. But if the very thought of a looming audit is enough to make you break into a sweat then read on, because it is much easier than you think to prepare for an audit and when […]

Benchmarking is an important tool in telecoms expense management (TEM), there is no question about that. It helps companies to make considerable savings, and offers a valuable insight into an increasingly competitive marketplace. Who doesn’t want to know how much their competitors are paying for their core services? It may seem like a ‘win-win’ situation […]

Telecoms events are ten a penny, but if you want to keep your finger on the pulse, you have to attend one every once in a while. Handled properly, the right telecoms event can help you to promote your business, find your next investment opportunity, learn more about an emerging sector, hire (or be hired), […]

Does your contract have a benchmark clause – if not, what should go into a benchmark clause? If so have you covered these key areas? Generally speaking all contracts have several key clauses. When it comes to Telecom contracts, especially long term agreements (more than 2 years), or agreements… dare we say it, with chunky […]

In voice telecommunications,voice rate analysis or  least cost routing (LCR) is the process of optimizing your voice cost by picking the path of outbound communications traffic based on the carrier with the best cost. Within a telecoms carrier, an LCR team might periodically (monthly, weekly or even daily) choose between routes from several or even […]

Blog two in a series of three – How can you prevent and minimise outages? We all know that outages are bad for business, so preventing and minimising outages should be a top priority for any business that relies on telecoms. Too many companies seem to accept the occasional outage as a fact of life, but […]

When you work in a new and niche area such as Telecoms Expense Management (TEM), it’s hard to know what the future holds. TEM itself is still a relatively new field, and it is changing constantly as new technologies, products and services become available. With all this in mind, the idea of future-proofing a career […]

We’ve already discussed the importance of standardizing your processes through workflow management. But there is another crucial element to efficient, cost-effective telecoms expense management: inventory management. First of all, it’s worth noting that the term ‘inventory’ does not just refer to the physical lines which make up your telecoms network – it also includes your vendor […]

When all’s said and done, invoice management is what TEM is all about. That means keeping on top of your payments, checking for errors, and maintaining useful records. It may sound pretty straight forward, but mistakes are easily made, and they are usually due to a lack of standardisation and a failure to anticipate problems. […]

Telecoms Expense Management (TEM) has the potential to save – or lose – a lot of money for your company. It all depends on your team’s ability to manage your telecom environment efficiently and thoroughly. In this series, we have already discussed the importance of maintaining good inventory records and invoice management. Now, it’s time to consider your […]

One of the main questions that comes up when implementing Telecom Expense Management is how to measure the ROI. Identifying the “low hanging fruit” when deploying a TEM solution is the easy bit.  Often times the question arises how are savings realized and what are the additional ROI elements associated with TEM. Here are our […]

How should I capture and create and manage my telecom inventory? Here’s a free template on how to create a telecom inventory [download_btn label=”Download excel file”] Because of the lack of industry standards around how telecom inventory management records are created, many organization struggle to understand just how best to establish their own telecom inventories. The foundation […]