Cost Control

A recent blog post by the Profit Advisory Group (PAF) really struck a chord with us. The piece – ‘TEM Software vs an Audit: Evaluating ROI’ – took an honest and industry-savvy approach to that eternal question – should I implement TEM software or schedule regular audits? Of course, the answer is – do both! The TEM […]

It isn’t exactly a secret that the key to any successful telecoms expense management (TEM) business is regular auditing. But if the very thought of a looming audit is enough to make you break into a sweat then read on, because it is much easier than you think to prepare for an audit and when […]

Before a Telecom benchmark – The list you wished you had before you started your last benchmarking process! Benchmarking is one of TEM’s most necessary evils. It can be a long and boring process, but without it you are almost definitely wasting money. Done incorrectly, you are also wasting time… It really pays to be […]

Depending on how organized you are, creating an annual Telecom Category Business Plan can be an easy feat – or the challenge of your life – to pull together.  The main purpose of creating an annual business plan is to reflect where you are today and pull together a plan for what you aim to […]

So you’ve done your homework, spoken to senior management and confirmed that it is, indeed, time for performing a telecoms benchmark! Where do you start? You would expect a typical benchmarking exercise to last at least a few weeks, however it is more than likely it will take a few months to complete, so it […]

In voice telecommunications,voice rate analysis or  least cost routing (LCR) is the process of optimizing your voice cost by picking the path of outbound communications traffic based on the carrier with the best cost. Within a telecoms carrier, an LCR team might periodically (monthly, weekly or even daily) choose between routes from several or even […]

Every major multinational corporation requires the very best from its TEM providers. A great communications network is essential for the world’s biggest companies, and there is a huge potential for savings and improved efficiency within these multi-billion dollar departments. But these enormous tenders don’t come up too often and when they do, every TEM provider […]

The time has come to wave goodbye to legacy technology By all accounts, technology has a pretty fast lifecycle. Just think about the mobile phone you owned ten years ago, or the VHS player that took pride of place in your living room just five years before that. When it comes to technology, it doesn’t […]

How do I check that my invoices match my network? Matching your invoices to your inventory and services is basic TEM. It is about keeping track of your supply and demand, knowing what you pay for and ironing out any kinks in the system as you go along. Good TEM practice will result in the […]

When you work in a new and niche area such as Telecoms Expense Management (TEM), it’s hard to know what the future holds. TEM itself is still a relatively new field, and it is changing constantly as new technologies, products and services become available. With all this in mind, the idea of future-proofing a career […]

When all’s said and done, invoice management is what TEM is all about. That means keeping on top of your payments, checking for errors, and maintaining useful records. It may sound pretty straight forward, but mistakes are easily made, and they are usually due to a lack of standardisation and a failure to anticipate problems. […]

Telecoms Expense Management (TEM) has the potential to save – or lose – a lot of money for your company. It all depends on your team’s ability to manage your telecom environment efficiently and thoroughly. In this series, we have already discussed the importance of maintaining good inventory records and invoice management. Now, it’s time to consider your […]