You may recognize the acronym “TEM” and think billing and invoice validation, but still be wondering, what exactly does Temforce do and why are they any different than any other TEM company?
In a nutshell, we provide Telecom Category Management SaaS that enables users to manage their Telecom, IT Categories and suppliers in one cloud-based application.
So how do we do that? We break down the traditional technology silos between your Project team, Procurement, Finance, IT teams and suppliers to give everyone a single, shared view of your telecom and IT category on one integrated Category Management platform a.k.a Telecom Expense Management (TEM) platform. We call this Temforce Category Management.
This gives all of your teams a complete understanding of every element of your network so they can respond faster to the needs of your business, and new transformational opportunities to evolve the direction of your network. And more importantly, everyone can effectively deliver the network your business requires and more importantly your customers expect. This is what effective category management involves.
Why is it important to build a trusted inventory?
Building a trusted inventory source is the most important element of any teams’ ability to effectively manage their category. Over the last 20 years, telecom management has become more complex, networks have grown, the number of suppliers providing service has increased, and managing spend, project status and inventory in excel is just not enough. A trusted inventory enables teams to for example, have a reliable source to leverage during times of network outages or plan out future state network designs. Your inventory is the foundation to your entire network infrastructure.
What does providing a better category management experience look like?
Temforce’s – Category Management platform can help you better manage your IT and Telecom category across the entire lifecycle — from MACD request management to inventory creation to invoice validation, and everything in between:
Effective Category Management is accomplished across the following key aspects of Temforce’s out-of-the-box SaaS solution:
MACD Project Request Management: Improve network request projects, communication, and procurement activities by tailoring your workflows to the right team to process at the right time with the right information necessary to complete the initiative using our Request Management module.Simplify the provisioning of network services and how your team manages maintaining status and engagement with internal teams and external suppliers.Improve processes from “order to invoice” and the life cycle of services and eliminate carrier and company errors.
Inventory Management: Arm your entire organization with an automated fully relationally linked centralize inventory source that house your entire network infrastructure, data they need so they spend less time searching for data, or creating be-spoke inventory sources in excel and more time maintaining network performance, planning your next mobile device refresh program to BYOD, or running end of life hardware device programs, with our Inventory Management module.
Finance Management: Instantly perform invoice audits with ease and have the confidence your supplier invoices have be validated against your inventory to ensure the billing is correct. Temforce’s built-in invoice processing automation delivers an enhanced ability to receive, process and pay invoices. Process pdf, xls or electronic file formats such as EDI. As variances are uncovered, raise disputes with Temforce’s Cost Management module to track disputes and billing credits owed. Once Ready to submit Batch invoices for payment. Allocate or cross charge costs across business units, cost centers or GLs. Reduce resources associated with invoice receipt and cost allocation of charges to internal and external cost centers.
Business Intelligence Reporting: Maintain your contractual relationships and have the transparency that Category Managers require to not only optimize spend but also manage supplier relationships and performance. Temforce has built-in dashboards and reports tailored to deliver the insights end-to-end around your category lifecycle for example, quickly run reports or view dashboard metrics around your inventory and contract pipeline renewals, cost per meg outliers, voice and mobile call detail record usage analysis, track and automate SLA credits for network performance outages and much more. Running repots, is quick simple and painless. Leverage the data within Temforce to buildout your team’s Category Business plan initiatives
What’s really powerful about Temforce is you can easily tailor all the capabilities of this trusted platform — from the application’s Admin control settings to API integration — to your specific industry needs. And it’s not just our technology, customers can actually achieve business value faster with access to resources, experts, and services that include best practices and learnings from 20+ years of industry knowledge in Category Management.
Learn more about Temforce, from our history to our culture to our people — visit our About Us page. And if you want original research, how-to’s, and more great Temforce content delivered to your inbox every week subscribe to our newsletter.